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What is radical candor, and how can you use it?
Making this communication model work
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We all have an idea of what poor communication is like, and most of us have worked in a place where it's common. Sometimes people lack empathy when talking to others, and other times they beat around the bush. Perfect communication, on the other hand, is more difficult to define. Enter: radical candor. This term, popularized by Kim Scott's 2017 book of the same name, refers to a communication model that includes both caring personally and challenging directly.
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